1. General Refund Policy

We are committed to providing a transparent and fair process for requesting refunds. However, please note that refunds are subject to the conditions and deadlines specified in this policy. Refunds will be processed in accordance with Florida law, including applicable consumer protection laws and healthcare regulations.

2. Eligibility for Refunds

• If the medical rotation you applied for is canceled by the Rotation Provider (hospital, clinic, or institution), you may be eligible for a full refund of any fees paid to [Website Name].
• If you have accidentally made duplicate payments for the same medical rotation, you may be entitled to a refund of the duplicate payment.
• If the rotation opportunity you applied for becomes unavailable due to an error on our part (e.g., technical issues preventing you from applying), you may be eligible for a full refund of any fees paid.
• If you are unable to participate in the rotation due to medical or personal reasons, refunds will be evaluated on a case-by-case basis. Documentation may be required (e.g., a doctor's note or proof of emergency).

Refunds under this section will only be provided for the fees paid directly to [Website Name] and will not cover any fees paid directly to third-party Rotation Providers for things like administrative fees, travel, accommodation, or insurance.

3. Non-Refundable Fees

Certain fees are non-refundable, including but not limited to:

• Fees that cover the costs of processing your application and registering you for rotations are non-refundable once the rotation application has been processed.
• Fees for services or rotations that have already been provided, including any rotation that has been confirmed and booked, are non-refundable.
• Any fees you paid directly to a Rotation Provider, including background check fees, vaccination costs, or other third-party service fees, are non-refundable through [Website Name].

4. Refund Request Procedure

To request a refund, please follow these steps:

1. Submit a Refund Request: You must submit a refund request to [Website Name] within [Insert Number of Days] days of the scheduled start date of the rotation or the event that caused your refund request (such as program cancellation or technical error).
   • You can submit your request by contacting us at [Insert Email Address] or through the refund request form on our website. Please include the following information:
     • Your full name
     • Date of the scheduled rotation
     • Payment details (transaction ID, payment method)
     • Reason for the refund request
     • Any required supporting documentation (e.g., medical documentation, proof of cancellation, etc.)
2. Review of Request: Upon receiving your refund request, we will review it and notify you of the decision within [Insert Number of Days] business days. In some cases, we may require additional documentation to process your request.
3. Approval and Processing: If your refund request is approved, the refund will be processed to the original payment method. Refunds may take up to [Insert Number of Days] business days to appear in your account, depending on your payment provider.

5. Partial Refunds

If you are entitled to a refund but have already participated in part of the rotation (for example, if you withdrew after beginning the program), a partial refund may be issued. The refund amount will be determined based on:

• The portion of the rotation completed.
• Any non-refundable services that have already been rendered.
• The terms specified by the Rotation Provider.

Partial refunds will be evaluated on a case-by-case basis, and you will be notified of the decision.

6. Refund for Provider Cancellations

If the Rotation Provider cancels the rotation, you will receive a full refund of all fees paid to [Website Name] for that rotation. However, we are not responsible for any third-party fees (e.g., travel, accommodation) that you may have incurred.

• In the event of a cancellation, you will be notified via email, and we will process the refund as quickly as possible

7. Force Majeure

[Website Name] is not liable for any failure to deliver services or for the cancellation of rotations due to circumstances beyond our control, including but not limited to natural disasters, acts of terrorism, governmental actions, or other unforeseen events ("Force Majeure"). In such cases, we may, at our discretion, offer an alternative rotation or a refund, subject to the circumstances.

8. Florida Consumer Protection Laws

In accordance with Florida's Deceptive and Unfair Trade Practices Act (FDUTPA), this Refund Policy is designed to ensure that your rights are protected in the event of any disputes or service-related issues. If you feel your refund request has not been handled in accordance with this policy, you may file a complaint with the Florida Department of Agriculture and Consumer Services (FDACS).

9. Changes to Refund Policy

[Website Name] reserves the right to amend or modify this Refund Policy at any time. Any changes to this policy will be posted on our website, and the "Last Updated" date at the top of this page will be updated accordingly. We encourage you to review this policy periodically.